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Kerry Boxall

Principal Associate

Kerry provides clients with pragmatic and innovative methods of dealing with any consumer law issues quickly and effectively. 

She is a Principal Associate in our commercial group specializing in consumer protection law, advising clients across all sectors. 

Kerry regularly advises household name companies in connection with a wide range of consumer law, advising on the suite of documents that businesses use with individual consumers, including website terms and conditions, App terms, general terms and conditions, and related marketing materials.

She regularly advises clients in connection with their relationships with consumers as part of their wider digital strategies and selling practices. This includes advising businesses on risks associated with contract variation in the context of the regulatory framework, and risk management options when seeking to develop contractual terms and frameworks (both from a legal and commercial risk mitigation perspective).

Kerry has extensive experience in advising clients on their onboarding processes of consumer customers both online and in person in the context of the regulatory framework applying to these arrangements.

Recent experience in this area includes:

  • advising a major UK-based retailer on the development of their new innovative sustainable product range – advice included advising on their contractual terms and customer onboarding processes
  • advising multiple clients across various sectors on the integration of promotional incentive schemes in their contractual framework and product offerings — this includes work in the retail, financial services, leisure, insurance and gambling sectors
  • advising a multi-sales channel betting company in relation to a sectorwide investigation of betting operators and conducting a wholesale review of the terms and conditions (including promotions), and processes, used by this business with individual customers which resulted in a restructuring of the same — this included completing a virtual three-month secondment with the client

Top Ranked UK Chambers 2018

Kerry Boxall

Principal Associate

Kerry Boxall

Principal Associate

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