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Joanne Veitch

Partner

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Languages: French (Basic)

Joanne is a Partner in Eversheds Sutherland’s Commercial practice.

She advises on technology and outsourcing projects. Joanne helps both customer and suppliers, so she understands the issues from both perspectives. Her sectors of focus are financial services, public sector, and health and life sciences. 

Joanne works with a range of financial institutions and also technology suppliers that work in the financial services sector. She has experience advising on a range of technology and outsourcing projects in the sector, including outsourcing of cybersecurity services, data center services, and pensions administration services. Joanne also helps clients to understand the impact on their outsourcing and other third-party arrangements of the most recent guidelines that impact the sector, including the European Banking Association’s "Guidelines on Outsourcing Arrangements" and, more recently, the Prudential Regulation Authority’s SS2/21: Outsourcing and third party risk management, and helps them to achieve compliance.

In the public sector, Joanne leads technology and outsourcing projects for various public sector clients, including central government. She understands the public procurement law context of these projects, having spent a couple of years working in our public procurement team, and worked on projects using a range of routes to market. Joanne can also advise from a supplier perspective, whether in relation to a bid for a new procurement or a variation to an existing contract. She also has experience applying her knowledge of technology and outsourcing projects internationally, having worked on projects in Liberia and Saudi Arabia and helping a technology supplier within its bids for projects advertised by EU institutions.

Joanne has undertaken a number of client secondments, including most recently with a global financial institution (April to June 2021) and a global technology provider (January 2019 to June 2020). Between August 2017 and September 2018, Joanne was on a secondment to our Hong Kong office.

Joanne has acted on a number of major transactions for both private and public sector clients, including: 

  • helping an international technology supplier across various technology transformation projects and compliance matters as part of a virtual secondment arrangement
  • advising a major UK retailer regarding its outsourcing of various technology services across multiple projects
  • assisting an FTSE 100 company to draft software development terms using “agile”
  • helping a UK utility company with various technology contracts and licensing arrangements
  • advising a UK financial institution on its outsourcing of cybersecurity services
  • assisting a group of seven leading banks in Hong Kong with its procurement of a trade finance platform using distributed ledger technology (blockchain)
  • assisting Her Majesty’s Revenue and Customs with various strategic transactions, including the restructuring of its major technology contract (Aspire), which was the largest government technology contract (circa £10billion)
  • helping Highways England with a number of strategic technology projects over the last 10 years, including its "Free-Flow” Charging project (value circa £270million)
  • leading a team working with the Department of Health regarding its Ambulance Radio Programme
  • assisting the General Authority of Zakat and Tax in Saudi Arabia on the procurement of a technology-based solution to improve tax collection in Saudi Arabia by the use of digital and physical markers on imported products
  • advising the trustees of various pensions schemes in relation to their outsourcing of administration services and other services for the relevant pensions scheme, including exit from their existing agreements
  • helping a financial institution with its procurement of data center services
  • advising a supplier of data centers services in relation to its contracts with various financial services customers

Joanne has written and delivered training for clients on numerous occasions.

  • Global Sourcing Association Advisor of the Year 2021 
  • Top Ranked UK Chambers 2018
  • LLB (Hons), College of Law (including Legal Practice Certificate), 2008 (1st class)
  • BA History, University of Durham, 2006 (1st class)

 

Joanne Veitch

Partner

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