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Webinar recording - Litigation Snapshot 1 - Student complaints, the OIA and COVID-19

  • United Kingdom
  • Education - Webinars


In this session, we will discuss some of the key themes arising out of the OIA’s decisions made on pandemic-related complaints, and provide universities with a refresher on managing complaints made to the OIA at each stage of the process. The refresher will include tips and guidance on managing and responding to investigations by the OIA and considering options following receipt of a determination by the OIA on a student complaint.