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Outsourcing

Outsourcing is a tool used by most organizations, enabling them to focus efforts on their core business. While cost saving is still a driver for any outsourcing project, the use of outsourcing has matured and has become an even more powerful tool for driving business change, enabling continuous improvement and achieving flexibility.

Experienced outsourcing lawyers

Our global outsourcing law teams are part of our wider commercial and technology practice. Our focus is always on the key commercial drivers behind any outsourcing transaction and managing the risk appropriately – concentrating on areas such as service delivery, pricing and ensuring flexibility is embedded into the relationship. What is key in the current market is extracting value from the relationship, and our advice always helps you to deliver that value.

We have developed a series of tools designed to make outsourcings more efficient and easier to manage, including:

  • legal risk paper – we appreciate that outsourcings involve risk and that key stakeholders need to be made aware of the risks, so we frequently report on the risks and their mitigation prior to signature and can prepare a risk paper for your board to review, as part of its risk assessment and approval process
  • issues log – we provide an issues log to assist with negotiations, which allocates responsibilities, flags timelines, tracks negotiating position and allows the project team to sort issues and keep track of the overall deal
  • living the contract – we provide a post-contract knowledge transfer to the retained function, plus education in how to avoid the regular traps
  • integrated legal skills for specific industries (e.g. insurance companies and other financial services companies, energy, transportation), including consideration of data security and privacy factors

An experienced outsourcing legal team

Our global legal teams cover a wide range of industry sectors. We have lawyers dedicated to specific sectors, enabling us to offer you a deep understanding of the issues in each market. We can also call on those from other parts of the firm that are experienced in supporting on outsourcing transactions, such as our human resources, pension/benefits, data privacy and real estate teams.

Our outsourcing teams have deep knowledge and experience in the full range of outsourcing transactions, including:

  • IT outsourcing (such as applications development and maintenance, infrastructure, networks, IT service integration and cloud computing solutions)
  • business process outsourcing
  • facilities management outsourcing
  • human resources outsourcing
  • logistics outsourcing
  • knowledge process outsourcing/analytics
  • asset management outsourcing (including fund accounting, fund administration, transfer agency, middle office and market data arrangements)

Commercial Law InView

The work we undertake in Eversheds Sutherland commercial group is wide ranging and so we thought it would be helpful to introduce the team on screen in our dedicated video gallery, Commercial Law InView.

Outsourcing:
How can we help you?

International outsourcing:
Our experience

International outsourcing:
Working with HSBC – a case study



Video gallery

In a series of new commercial law videos we introduce lawyers from nine lawyers areas who set out how our commercial legal team can help you.

To view the full Commercial Law InView video gallery click here

Contact our outsourcing team

If you would like any further information or need advice on outsourcing law, please do not hesitate to contact our legal team.

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© Eversheds Sutherland 2023. All rights reserved. Eversheds Sutherland is a global provider of legal and other services operating through various separate and distinct legal entities.

Eversheds Sutherland is the name and brand under which the members of Eversheds Sutherland Limited (Eversheds Sutherland (International) LLP and Eversheds Sutherland (US) LLP) and their respective controlled, managed and affiliated firms and the members of Eversheds Sutherland (Europe) Limited (each an "Eversheds Sutherland Entity" and together the "Eversheds Sutherland Entities") provide legal or other services to clients around the world. Eversheds Sutherland Entities are constituted and regulated in accordance with relevant local regulatory and legal requirements and operate in accordance with their locally registered names. The use of the name Eversheds Sutherland, is for description purposes only and does not imply that the Eversheds Sutherland Entities are in a partnership or are part of a global LLP. The responsibility for the provision of services to the client is defined in the terms of engagement between the instructed firm and the client.