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Product liability

When a product fault comes to light, the first 48 hours are crucial. A fast and clear response, directed by experienced and decisive leadership, can help to stave off reputational damage, loss of customer confidence, and significant financial exposure.

Experienced product liability lawyers

Eversheds Sutherland has a world leading, international team of lawyers with product liability experience who can provide you with strategic advice on your preparation for and response to product issues. We can help you make the right decisions as to appropriate remedial actions, and handle the often complex and technically demanding claims and prosecutions arising from product failure.

Our truly global presence gives Eversheds Sutherland the capability to manage global product recalls and simultaneous notification of regulators seamlessly across multiple jurisdictions. Our lawyers have close relationships with many local regulatory authorities around the world and considerable knowledge and experience in dealing with investigations and prosecutions arising from product failures.

Our experience acting in a multitude of different crisis situations means that we can quickly grasp the background facts and give clear, practical advice on the best way forward. We work with you to ensure that:

  • Crisis management plans are stress tested and fit for purpose;
  • Contact with relevant authorities is handled sensitively and expeditiously when a crisis hits;
  • Threats to commercial relationships are anticipated and a response planned;
  • The business communicates effectively with customers and other stakeholders around the world;
  • Consumer claims and supply chain disputes are handled effectively and in a way which aligns to wider business objectives.

We regularly advise leading businesses on high-profile litigation, including class actions and mass tort claims arising from product defects across a wide range of sectors, from consumer electronics, automotive, medical devices and pharmaceuticals to industrial machinery, aerospace and chemicals. Our industry knowledge means that Eversheds Sutherland lawyers can quickly grasp technically complex issues, and our global reach enables us to handle the challenges of cross-border disputes efficiently.

Contact our product liability team

If you would like any further information or need advice on product liability law, please contact our legal team.

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© Eversheds Sutherland 2023. All rights reserved. Eversheds Sutherland is a global provider of legal and other services operating through various separate and distinct legal entities.

Eversheds Sutherland is the name and brand under which the members of Eversheds Sutherland Limited (Eversheds Sutherland (International) LLP and Eversheds Sutherland (US) LLP) and their respective controlled, managed and affiliated firms and the members of Eversheds Sutherland (Europe) Limited (each an "Eversheds Sutherland Entity" and together the "Eversheds Sutherland Entities") provide legal or other services to clients around the world. Eversheds Sutherland Entities are constituted and regulated in accordance with relevant local regulatory and legal requirements and operate in accordance with their locally registered names. The use of the name Eversheds Sutherland, is for description purposes only and does not imply that the Eversheds Sutherland Entities are in a partnership or are part of a global LLP. The responsibility for the provision of services to the client is defined in the terms of engagement between the instructed firm and the client.