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Eversheds comment: Annuity sales challenge is to ensure customers reading and understanding information required

  • Global
  • United Kingdom

    15-07-2016

    Commenting on the FCA deepening its investigation into annuity sales Claire Carroll, partner at Eversheds, says:

    “In our experience, firms’ documentation tends to be pretty comprehensive and covers the right ground. The real challenge is ensuring that customers are reading and understanding the wealth of information that they are required to be provided with. This means it will be particularly important to see where the regulator’s views develop as to which information should be signposted.”

     

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