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Avoiding victimisation

Who should attend

This avoiding victimisation course is aimed at experienced HR professionals and in-house employment lawyers who have responsibility for resolving internal disputes.

Synopsis

Every experienced HR professional will have to deal with a disgruntled employee who cannot move on from an incident, or disappointment, at work. A fair grievance process may have been followed and a thorough investigation held, but some employees simply cannot get over an outcome. This workshop provides a safe space to talk about the warning signs and the steps you can take.

Programme

09.00 registration and coffee, 09.30 start

'Victimisation': a reminder of the legal definition

  • what  is a ‘protected act’?
  • not  always  ‘bullying’ or ‘harassment’ 
  • bad  faith complaints
  • liabilities
  • link with whistleblowing

Early diagnosis

  • warning signs:  what  to look out  for
  • intervention: take  early control
  • role of line manager v’s HR
  • resolution: commercial, legal and  moral considerations

Intervention and prevention

  • objectivity: avoiding assumptions
  • exploring and  understanding the  issues
  • step by step approach

Picking up the pieces

  • balancing the  needs of the  complainant and  the  complained against
  • re-integrating the  team: the  role of mediation
  • bringing someone back  from  suspension
  • what  to do when a team will not  co-operate or harbours a grudge?
  • what  can  you say/do without making the situation worse?

Managing poor performance/absence without victimisation - soft skills and words?

  • addressing sensitive issues at each stage
  • dealing with confidentiality
  • feedback: good and bad
  • focussing on the issue: managing the personalities
  • avoiding legal risk
13.00 close, followed by lunch

Download the full Avoiding victimisation training course programme

Employees and mental health training

Cost: £275

All prices are exclusive of VAT

Group discount:

10% discount for delegate 2 and subsequent delegates.

Online payment discount: 5%

Select a date

10/12/2019
Leeds
09:30 - 13:30 (Local time)
Book this course
03/03/2020
London
09:30 - 13:30 (Local time)
Book this course

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