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Handling complex, reputationally sensitive and high value disputes – tactics and pitfalls

Who should attend

This training event is aimed at anyone who works in the education sector.


Running a university or Higher Education Institution is an increasingly complicated business – and the sector is facing a time of unprecedented change. With change and complexity comes risk; legal, financial and reputational. Some risks can be avoided, but others will require management as they arise. And in an age of 24 hour media, disputes can spiral out of control very quickly. So having clear strategies to minimise the fallout for your institution will be critical.

In this session we will discuss strategies for identifying disputes that have the potential to have the greatest impact on your institution, look at the toolkit for handling those disputes and share some of the pitfalls and tactics for avoiding them.

Annual training course brochure

You can open an interactive version of our training course brochure. Alternatively, register to receive regular course updates.