Global menu

Our global pages


Forthcoming events and seminars


Advanced employee investigation interview skills and tactics

Who should attend

This advanced employee investigation skills and tactics training course is aimed at those who are specialising in the conduct of employee investigations. It is assumed that delegates have either attended our Employee Investigations course or have experience of leading internal investigations.


In recognition of the rising expectations judges have of an employer's investigation process and documentation, and the ever increasing complexity of some employee investigations, more and more organisations are recognising that the conduct of investigations is a specialist role, and developing in-house teams of dedicated management investigators.

Witness interviews are often the most time consuming and complex element of the investigation process. Often, an investigator relies solely on witness evidence to reach conclusions.  What do you do when the witness is emotional, won’t talk or shut up? Investigators must plan their interviews to ensure they focus on the facts and avoid getting distracted by melodrama. Based on practical scenarios, this course focuses on the investigation interview.


09.00 registration and coffee, 09.30 start

Preparation and structure

  • planning the structure and areas of focus
  • building in flexibility
  • using ‘hard’ evidence

Effective questioning

  • use of probing and funnel questioning techniques
  • avoiding compound, leading and accusatory questions
  • applying fairness and balance
  • developing the facts, testing and validating the evidence
  • how far can you go?

Objectivity and focus on facts

  • avoiding opinion, speculation and early conclusions
  • what should you disclose?

Anticipating and handling difficulties

  • dealing with reactions from reluctance to hostility
  • tactics and diversions
  • perception and recall: the ‘human element’

Evaluating evidence

  • validation and corroboration
  • making findings and drawing
4.30pm close

Download the full Advanced employee investigation interview skills and tactics training course programme

Advanced employee investigations skills training

Annual training course brochure

You can open an interactive version of our training course brochure. Alternatively, register to receive regular course updates.