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New Consumer Law: Most important changes in duties of sellers, e-commerce, complaints, and contracts concluded at a distance

A workshop entitled “New Consumer Law: Most important changes in duties of sellers, e-commerce, complaints, and contracts concluded at a distance” will be held on 25–26 June 2014 at Digital Knowledge Village in Warsaw. The event is organized by Nowoczesna Firma S.A.

The theme of the event will cover:

  • Changes concerning contracts concluded at a distance
  • Duties to inform the customer and penalties imposed by the Office of Competition and Consumer Protection
  • Prohibited contractual clauses
  • New obligations of online shops
  • Complaint procedures under the latest regulations.

The first day of the workshop will be led by:

  • Dr Aleksandra Kunkiel-Kryńska, who specializes in EU consumer law
  • Wiktor Rainka, a lawyer on the intellectual property team
  • Paulina Józefczuk, head of the competition law team.

They will give the following presentations:

  • The European roots of the amended Consumer Law—Dr Aleksandra Kunkiel-Kryńska
  • New sales regulations: What everyone needs to know—Dr Aleksandra Kunkiel-Kryńska and Wiktor Rainka
  • The latest changes in regulations governing contracts concluded at a distance—Dr Aleksandra Kunkiel-Kryńska
  • What needs to be changed in connection with the amendments? Informational obligations and other specific regulations—Wiktor Rainka
  • New obligations to inform customers and the Office of Competition and Consumer Protection—Paulina Józefczuk
  • Abusive clauses: A summary of recent rulings by the Court of Competition and Consumer Protection—Wiktor Rainka.

A detailed agenda and registration form are available at the organizer’s website>