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Areas of experience

Our experience

Our experience demonstrates our ability and expertise in the largest, most demanding and complex outsourcing transactions, including the following:

  • Advising HSBC on a major facilities outsourcing agreement with real estate services giant Jones Lang LaSalle. The five-year agreement spanned more than 50 jurisdictions and sees Jones Lang become HSBC’s sole outsourcing provider of facilities management services across its global real estate portfolio. As well as leading on the drafting and negotiation of the Global Agreement, Eversheds remains responsible for the ongoing project of putting into effect the network of local agreements across all jurisdictions.
  • Advising Anglo American on a multimillion dollar extension of its global managed networked IT services contract with British Telecommunications plc. The contract covers all Anglo American’s networking requirements at several hundred locations around the world and is valued at approximately US$220 million over the next 5 years. Under the renegotiated global deal, which extends the relationship between BT and Anglo American for several years, BT will provide global voice and data network services in over 15 jurisdictions, including the UK, Brazil, Australia, South Africa, Chile, India and Peru.
  • Advising WNS (Holdings) Limited on a multi-year $1 billion business process outsource (BPO) contract. WNS acquired Aviva’s offshore operations, Aviva Global Services, for a cash consideration of £115 million, including business process operations in India and Sri Lanka that comprised over 5,800 seats. The organisations also entered into a Master Services Agreement, under which WNS was appointed the exclusive long-term strategic BPO service provider to Aviva’s UK and Canadian business.