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Chris Busby, Partner

Chris Busby


Practice areas

  • Financial services and markets regulation
  • Financial services disputes and investigations
  • Litigation and dispute management

Practice notes

Chris is a partner in our Financial Institutions Group and UK Head of our Financial Disputes and Investigations Group which comprises around 200 lawyers.

Chris has over 20 years experience and specialises in contentious banking work including regulatory projects and litigation. Chris’s clients include HSBC, Lloyds Banking Group, Nationwide Building Society, Santander, Tesco Bank and TSB.

Chris has experience of dealing with issues concerning a wide range of products including unsecured and secured lending, current accounts and savings and protection products and pensions. Chris also has wide experience of commercial lending issues including issues concerning construction of facility agreements, security problems and professional negligence claims. Chris has handled various aspects of all the major mis-selling issues of the past 15 years including the pensions review, overdraft and credit card charges, endowment mortgages, investments, interest-only mortgages and PPI. Chris also advises on contentious issues concerning the Consumer Credit Act.

Chris is an expert on issues concerning complaint handling, the Financial Ombudsman Service and Claims Management Companies, advising regularly on difficult areas and new trends. Chris is a member of the BBA’s complaint handling committee and regularly speaks on topics concerning complaints issues. He has handled many root cause analysis projects and past business reviews including major projects concerning consumer credit, mortgages and PPI. He also has much experience of working with others in the financial services industry on a common interest privilege basis to tackle emerging issues.

He is regarded by Chambers and Partners (2016) as a leading individual. Chambers states, "[Chris] is highly regarded for his vast dispute resolution experience, including specialist banking litigation and regulation expertise.” Legal 500 (2016) states “Chris Busby has ‘superb sector knowledge and a calm presence’, The team Chris leads is ranked in Tier 1 of both Chambers and Legal 500 for banking disputes :“Very proactive' team always goes the extra mile to share industry knowledge and insight'. It handles the market’s largest financial disputes.”

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