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James Hyde, Partner

James Hyde


Practice areas

  • Automotive
  • Commercial litigation
  • Data centers
  • Industrials
  • Litigation and dispute management
  • Technology
  • Technology, Media and Telecoms
  • Telecoms

Practice notes

James is a Partner and specialist in resolving complex corporate and commercial disputes. He leads the firm’s TMT disputes practice internationally and has considerable specialist expertise gained over many years. As well as being recognised as an Acritas Star lawyer, he is ranked in the latest legal directories for both IT/Telecoms and Litigation, where he is mentioned as being “easy to work with, approachable and down to earth”, “very good at getting the right balance between the legal and commercial imperatives”, as well as “very on top of everything” and providing “pragmatic, succinct advice that is supported by sound analysis”. James is one of the leading technology and communications disputes lawyers in the UK. His role also includes leading the Tier 1 ranked Commercial Disputes team in our Leeds office.

James’ technology and communications disputes experience spans transformational ICT outsourcings/managed services, multi-party platform development, technology and software licensing, joint ventures, data centres, fintech, mobile, system outages, claims arising from data/system security breaches (internal and external), and injunctions. In addition, James gained in-house counsel and sector experience whilst on secondment at a telematics plc.

He leads hard-fought, complex litigation as well as alternatives, such as arbitration, mediation, expert determination, early neutral evaluation and without prejudice negotiations.

An equally important part of what James and his team do is harnessing legal, technical and sector knowledge to enable clients to remain agile when, or before, disputes occur, managing risk, protecting and building positions, and cutting through the complexity via strategies and route maps to find the best practical solution. In addition, James and his team work with clients to help them proactively reduce risk day-to-day and avoid disputes altogether, including through interactive training sessions.

Recent sector experience includes:

  • Regularly acting for a US head-quartered global IT services leader in its high-value, multi-faceted, multi-party ICT outsourcing disputes with private and public-sector customers.
  • Acting for the provider of services to the Lloyds insurance market in relation to a ransomware attack.
  • Acting for a major US defence contractor in a GBP multi-million TCC claim regarding a datacentre outage.
  • Successfully securing an injunction and order for delivery up against an expenses system and services provider, including ancillary Court proceedings.
  • Successfully defending a global IT managed services provider by way of strike out and summary judgment against a claim by a sub-contractor for breach of contract and confidence.
  • Acting for a global network technology provider in its GBP 60m customer dispute regarding the 5G roll-out in the UK.
  • Acting for a leading global technology solutions provider in its GBP multi-million dispute regarding the exit and transition of an outsourced managed service to an alternative supplier.
  • Advising a number of international and UK public and private organisations in their GBP multi-million software licensing disputes (acting for licensors and licensees).
  • Acting for several international retailers and other corporates in relation to their privacy litigation claims.
  • Acting for a FTSE100 company in its dispute with a leading US provider of information systems, regarding a delayed and defective implementation.
  • Acting for a leading global automotive group in its GBP multi-million dispute with its ICT managed services provider.
  • Acting for a leading international retailer in its GDP multi-million dispute regarding the delayed and defective design and international roll-out of a new enterprise-wide CRM/ERP system.

Reported cases include:

  • Biosyn v Enserv and Department for Work and Pensions [2019] EWHC 3400 (IPEC)
  • Entserv UK Limited v The Miles Consultancy Limited [2019] EWHC 187 (TCC)
  • Canal & River Trust v Thames Water Utilities Ltd [2018] EWCA Civ 342, [2016] EWHC 1547 (Ch);
  • BT Cornwall v Cornwall Council, Cornwall NHS Trust and Peninsula Community Health C.I.C. [2015] EWHC 3755 (Comm);
  • PJSC VA Bank v Maksimov and others [2014] EWHC 1958 (QB), [2014] EWHC 3771 (Comm), [2013] EWHC 3203 (Comm), [2013] EWHC 422 (Comm); and
  • Trebor and Cadbury v ADT Fire & Security plc [2012] EWCA Civ 1158, [2011] EWHC 1936 (TCC)

Additional notes

James is responsible for several of the firm’s client relationships. He is a regular author in the sector and conference speaker. James is also a member for the Society of Computers and Law and member of the International Technology Law Association.