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James Hyde, Partner

James Hyde


Practice areas

  • Automotive
  • Commercial litigation
  • Data centers
  • Diversified industrials
  • Technology
  • Technology, Media and Telecoms
  • Telecoms

Practice notes

James is a Partner and specialist in resolving complex corporate and commercial disputes. He leads the firm’s TMT disputes practice and has considerable specialist expertise gained over many years. He is ranked in the latest legal directories for both IT/Telecoms and Litigation, where he is mentioned as being “very on top of everything” and providing “pragmatic, succinct advice that is supported by sound analysis”. James is one of the leading technology and communications disputes lawyers in the UK. His role also includes leading the Tier 1 ranked Commercial Disputes team in our Leeds office.

James’ technology and communications disputes experience spans transformational ICT outsourcings/managed services, multi-party platform development, technology and software licensing, joint ventures, cloud, fintech, mobile, system outages and claims arising from data/system security breaches (both internal and external). In addition, James gained in-house counsel and sector experience whilst on secondment at a telematics plc.

He leads hard-fought, complex litigation as well as alternatives, such as arbitration, mediation, expert determination, early neutral evaluation and without prejudice negotiations.

An equally important part of what James and his team do is harnessing legal, technical and industry knowledge to enable clients to remain agile when, or before, disputes occur, managing risk, protecting and building positions, and cutting through the complexity via strategies and route maps to find the best practical solution. In addition, James and his team work with clients to help them proactively reduce risk day-to-day and avoid disputes altogether, including through interactive training sessions such as “Hassle-free ICT”.

Recent sector experience includes:

  • Regularly acting for a US head-quartered global IT services leader in its high-value, multi-faceted, multi-party ICT outsourcing disputes with private and public-sector customers.
  • Acting for a leading global automotive group in its GBP multi-million dispute with its ICT managed services provider.
  • Acting for a leading global communications provider in its GBP multi-million dispute with a device manufacturer regarding alleged breaches of supply obligations, product development and exclusivity.
  • Acting for a leading international retailer in its GDP multi-million dispute regarding the delayed and defective design and international roll-out of a new enterprise-wide CRM/ERP system.
  • Acting for a global bank in relation to its GBP 80m+ dispute with its solution provider relating to a significantly delayed and defective new trade finance platform.
  • Advising a number of international and UK public and private organisations in their GBP multi-million software licensing disputes.
  • Acting for a US head-quartered global enterprise software vendor in relation to ethical hacking issues across multiple jurisdictions.
  • Acting for a FTSE100 global communications company and managed services provider, including multi-million GBP disputes (i) relating to mobile technology and licensing, including resisting injunctive relief in the Commercial Court and an underlying ICC arbitration; and (ii) with a global advertising agency relating to a managed services framework agreement and related country contracts covering 70+ territories.
  • Successfully defending a claim by BT, which involved material breaches of a GBP 260M 10-year ICT shared services contract, contested termination, injunctive relief and an expedited trial in the Commercial Court. We secured a very favourable judgment and enabled our public-sector client to successfully exit. It is now a leading case in this area (BT Cornwall v Cornwall Council, Cornwall NHS Trust and PCH [2015] EWHC 3755 (Comm)). See our press release here.
  • Advising a German head-quartered global technology provider on its multi-million GBP dispute with a private sector joint venture partner relating to the defective and delayed development and deployment of new technology products.

Reported cases include:

  • Canal & River Trust v Thames Water Utilities Ltd [2018] EWCA Civ 342, [2016] EWHC 1547 (Ch);
  • BT Cornwall v Cornwall Council, Cornwall NHS Trust and Peninsula Community Health C.I.C. [2015] EWHC 3755 (Comm);
  • PJSC VA Bank v Maksimov and others [2014] EWHC 1958 (QB), [2014] EWHC 3771 (Comm), [2013] EWHC 3203 (Comm), [2013] EWHC 422 (Comm); and
  • Trebor and Cadbury v ADT Fire & Security plc [2012] EWCA Civ 1158, [2011] EWHC 1936 (TCC)

Additional notes

James is responsible for several of the firm’s client relationships. He is a regular author in the sector and conference speaker. James is also a committee member for the Society of Computers and Law, affiliate member of the Chartered Institute for Purchasing and Supply, and member of the International Technology Law Association.

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